An existing request or company record
Open your assigned client account for the records and work available there. If you need clarification, contact us with the company, service and order reference.
Open client accountHere to help your business
FormLLC Help Center: find your next step
The FormLLC Help Center is where you find the right route for an update, a company record or help with a service. Choose the route below so you can explain what you need without starting over.
Key takeaways
- Existing request guidance
- Company-record questions
- FormLLC plans start at $399 in Wyoming, state fee included
- Rated 4.7/5 on Trustpilot and 4.8/5 on Fiverr
Support directory
What do you need help with?
Use the route that matches your request; include any relevant deadline when contacting us.
An EIN application question
Tell us whether you are asking about preparation, a submitted application or an IRS response. Mention any earlier application so a second request is not started unnecessarily.
Ask about my EIN requestA payment or invoice question
Check that the amount and service match the agreed order. Use the payment center for payment-route information; contact us if a request or transaction needs clarification.
Review payment informationA filing deadline or agency notice
Identify the agency, filing type, entity state and due date. Use a non-sensitive summary first and ask where the full notice should be provided.
Discuss a filing questionA change, cancellation or refund
Explain the service and what you want changed. Review the applicable terms; availability depends on the order and the work or official payments already made.
Read refund and cancellation termsChoosing a new service
Compare the service guides and inclusions if you have not ordered yet. You can ask about a single task or the next stage of an existing company.
Explore FormLLC servicesBefore contacting support
What helps us identify the request the first time?
- Company name and entity state, if already formed
- The service and non-sensitive order reference, if available
- What you expected and what you need clarified
- Any displayed error text, without passwords or private identifiers
- The agency and due date if a filing deadline is involved
A useful support request
How do you get a useful follow-up to your support request?
- 01
Identify the service
Tell us which company and request your question concerns.
- 02
Describe the issue
Explain the missing information, correction or update you need.
- 03
Confirm the right channel
Provide sensitive records only through the workflow assigned to your service.
- 04
Review the next action
Check what you need to supply or authorize, and any deadline that still applies.
Questions answered
FormLLC support questions
How can I get an update on an existing order?
Open your assigned client account and review any available service information. If you need an update, contact FormLLC with the company name, state, service and a non-sensitive order reference. Do not assume that the absence of an update confirms approval or rejection.
Where can I find company documents?
Check the records available in your assigned client account or the delivery instructions for your service. If a document is missing, identify which record you need and whether the relevant state or IRS step has been completed.
What if I already applied for an EIN elsewhere?
Tell FormLLC about the earlier application, submission method and any response before requesting new EIN work. The next step may be checking or correcting the existing request rather than submitting another application.
What should I do if a payment result is unclear?
Keep the payment reference and the displayed result, then ask FormLLC to check the request. Do not assume that retrying is the right step when a charge or outcome is uncertain. Never include full card details or banking credentials in your support message.
Can I change details after approving a filing?
Contact us as soon as you notice the issue and explain what needs changing. Options depend on whether preparation, submission or agency processing has already occurred. A separate correction or amendment may be needed and should be scoped before it proceeds.
How do I request cancellation or a refund?
Send the service reference and request through a published FormLLC contact channel, then review the applicable refund terms. Work already performed and government or third-party charges can affect eligibility. The request itself does not guarantee a refund or reverse an official filing.
What if I cannot access my client account?
Use the published Contact page and describe the access problem with non-sensitive information. Do not send your password or a login code in the message. Follow the account-recovery instructions available to you or ask for the appropriate next step.
What should I do when an agency deadline is close?
State the agency, filing type and exact deadline in your inquiry. Support availability does not extend that deadline or confirm that FormLLC is handling the filing. Obtain confirmation of the agreed work and seek professional advice where the notice requires it.
Get help with your request
Tell us what you need resolved.
Include the service, company and the question you want us to address.
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- Founded by Tousif Akram